Privacy Policy

Who we are

Our website address is: https://live-qcr.pantheonsite.io.

Comments

 When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

 Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.


CCPA Privacy Notice

Last Updated: October 5, 2023

1. Introduction

This California Consumer Privacy Act (CCPA) Privacy Notice (“Notice”) is designed to inform California residents about how Quality Customers Resource (“QCR”) collects, uses, and discloses personal information as required by the CCPA.

2. Information We Collect
2.1 Categories of Personal Information:

QCR may collect the following categories of personal information from California residents:
– Identifiers (e.g., name, email address)
– Commercial information (e.g., subscription history)
– Internet or other electronic network activity information (e.g., website usage data)
– Geolocation data (e.g., approximate location based on IP address)
– Inferences drawn from other personal information (e.g., preferences and interests)

2.2 Sources of Personal Information: We collect personal information directly from you when you register for an account or subscribe to our services. We may also collect information from your interactions with our website and from third-party service providers.

3. Use of Personal Information

We may use your personal information for the following purposes:

– Providing and improving our subscription services
– Personalizing your user experience
– Sending you updates, newsletters, and promotional materials
– Analyzing website traffic and user behavior
– Complying with legal requirements

4. Disclosure of Personal Information

QCR may share your personal information with the following categories of third parties:

– Service providers who assist us in providing our services
– Legal authorities when required by law or valid legal request
– Business partners for marketing and promotional purposes (with your consent)

5. California Privacy Rights

If you are a California resident, you have the following rights under the CCPA:

5.1 Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the sources of that information.

5.2 Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.

5.3 Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties, if applicable.

5.4 Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights, such as denying you services or charging you different prices.

6. How to Exercise Your Rights
To exercise your CCPA rights, please contact us at service@qualitycustomers.com. We will respond to your request within the timeframes required by law.

7. Verification
We may need to verify your identity before responding to your CCPA rights requests. We may request additional information to confirm your identity.

8. Contact Information
If you have any questions or concerns about this CCPA Privacy Notice or our data practices, please contact us at service@qualitycustomers.com