Interviews Archives - Quality Customers Resource

Interview With Niv Goldman, Owner of Alley Cat

Matthew Solis

Q: What’s the best way to attract and keep Quality Customers? A: We just try to be honest with our clients about their situations and let them make their own decisions. The whole relationship is very transparent the entire way. Nobody’s trying to pull them this way or that way. Q: Do you think people […]

Interview With David Katz, Owner of Trio Heating & Air

Matthew Solis

Q: Why do you think it’s so important to work with Quality Customers? A: We want to work with people who can appreciate top quality work because that’s what we have to offer. When you’re working with this audience you can invest and create safe, comfortable, and long-lasting work. Eventually, it actually brings us to […]

Interview With Mike Amini, Partner at Craftsmen’s Guild, Inc.

Matthew Solis

Q: How do you make sure you’re meeting the expectations of Quality Customers? A: We work closely with our clients and never let them feel like they’re alone or they’ve said something that we don’t understand. We listen to them and take notes. We make sure to provide exactly what we’ve promised. At the same time, […]

Interview With Tristin Wurzbach, General Manager of B2 Perfection Auto Body

Matthew Solis

Q: Why do you think you’ve been able to attract and maintain Quality Customers? A: We give our customers personal service. It’s not just an in-and-out type situation. We teach each customer about their repair and really bond with them. And at the end of the repair, they almost feel like a part of our family […]